Jahnavi Thotapalli

Jahnavi Thotapalli is an experienced Application Support Specialist at eSCRIBE Software Ltd since August 2018, where responsibilities include coordinating testing activities and resolving issues with the development team. Previously, at Pathway Communications from July 2016 to July 2018, Jahnavi held roles as a Quality Analyst & Trainer, creating training manuals and providing technical support for over 30 employees, and as a Technical Support Service Desk Agent, delivering technical support to users across Ontario. Early career experience includes working as an Embedded Project Trainee at Guide Center from June 2012 to August 2013, focusing on network security and system testing. Jahnavi holds a Diploma in Wireless Information Networking from Fleming College and a Bachelor's degree in Electrical, Electronics and Communications Engineering from Anna University.