Helen Singleton

Helen Singleton has a diverse work experience spanning multiple industries. Helen is currently working as a Customer Onboarding Manager at eSentire and as a Licensed Mortgage Advisor at Designer Capital Inc, both starting in 2022. Prior to these roles, they served as the Director of Operations at Relief Rover from July 2022 to June 2023. Helen also worked as an Administrative Coordinator at Trailblaze Partners from May 2021 to March 2023. Helen has prior experience in the mortgage industry, having served as a Licensed Mortgage Assistant at Goddyn Mortgages from June 2021 to June 2022, and as an Executive Assistant from October 2020 to June 2021. Helen has also worked in the veterinary field, with roles including Manager - Customer Success Managers at IDEXX from July 2018 to March 2021, and as a Veterinary Nurse at Vetfone (Vetsdirect Ltd.) from January 2012 to October 2016. Additionally, Helen has experience at Smart Flow, where they served as a Customer Success Engineer, National Account Executive, and Support Specialist from 2016 to 2018. Prior to that, they owned their own business from 2014 to 2016 and worked in various veterinary clinics from 2003 to 2015.

Helen Singleton's education history includes the following:

- From 2020 to 2021, Helen attended UBC Sauder School of Business, where they studied mortgage brokering.

- In 2017 to 2018, Helen enrolled at Stonebridge Associated Colleges and obtained a Project Management Level 3 degree.

- From 2006 to 2008, Helen studied RCVS Veterinary Nursing at Myerscough College, completing NVQ Levels 2 & 3.

Helen also holds additional certifications, including:

- Certified Customer Success Manager (CCSM) Level 4 from SuccessHACKER (obtained in November 2020).

- The Fundamentals of Digital Marketing from Google (obtained in October 2020).

- Customer Success Change Management Specialist (CSCMS) from SuccessHACKER (obtained in August 2020).

- Certified Customer Success Manager (CCSM) Level 3 from SuccessHACKER (obtained in March 2020).

- Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER (obtained in February 2020).

- Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER (obtained in January 2020).

- Inbound Certification from HubSpot (obtained in February 2017).