Michael Faria

Michael Faria's work experience includes:

- Enterprise Business Systems Manager at eSentire starting in August 2023 (present role). Michael is a transformative change leader with deep knowledge of industry best practices and methodologies.

- Delivery Lead at Canadian Tire Corporation from January 2023 to August 2023. Michael was responsible for continuous delivery of evolving technology products and focused on team dynamics and coordination.

- At BlackBerry, they held multiple roles including Salesforce Service Cloud Product Owner from February 2021 to January 2023, Sales Enablement - Technical Product Owner from February 2020 to February 2021, and Business Systems Analyst from an unknown start date to February 2020.

- At IBM, they worked in IT Security Operations from an unknown start date to 2007.

Michael Faria's education history includes attending McMaster University from 2009 to 2012, where they studied Business Analysis. Prior to that, they attended TriOS College from 2001 to 2003, focusing on Network Engineering. In addition to their formal education, Michael has obtained several certifications, including the Salesforce Certified Community Cloud Consultant Certification, Salesforce Certified Advanced Administrator (SCAA), and Salesforce Certified Administrator (SCAA). Michael also has certifications in A+ Hardware and A+ Software from CompTIA. Outside of these certifications, Michael has obtained various badges and certifications related to Salesforce Trailhead, as well as certifications from BlackBerry. There is also mention of a Business Analysis certification from the McMaster University Centre for Continuing Education and an ECBA certification from IIBA.