María Gutiérrez Guardo is a skilled customer care professional with extensive experience in the hospitality and service sectors. Currently serving as a Customer Care Officer at ESL Education since September 2022, María previously held various roles at WowTrip, where responsibilities included handling customer inquiries and managing documentation. María also contributed to Meliá Hotels International in several capacities, including Receptionist and Guest Experience Coordinator, overseeing VIP customer interactions. Earlier experience includes a role as a Digital Media Consultant at Smartclip Spain and LATAM, as well as operational roles at Avis Budget Group. Educational background includes a Master's in Digital Marketing specializing in Social Media from Spain Business School and a Bachelor's Degree in Tourism from Escuela Universitaria de Turismo Altamira.
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