Kirstin van Veen

Kirstin van Veen is a seasoned professional with extensive experience in client management and sales coaching, currently serving as a Senior Client Manager at ETB Group since November 2017. Previous roles include Teamcoach Inbound Sales at Telenet, managing teams of sales advisors and overseeing critical KPIs, as well as consulting positions at BRW Groep and local government entities. Kirstin holds an MBA from IPE Management School Paris and various certifications in Lean, project management, and COPC standards, underpinning a strong foundation in operational excellence and customer service management.