Şebnem M.

Şebnem M. began their work experience in 1999 as a Risk Management Specialist at Yapı Kredi. Şebnem then moved on to Vodafone in 2001, where they held various roles, including Customer Services Agent, Customer Services Teamleader, Customer Services Supervisor, Realtime Monitoring Manager, and Partnerships Manager. In 2018, they joined Vodafone's Agile Transformation Team as an Operation Account Manager (Agile Transformation Team - Scrum Master) and later transitioned to the role of Operation Account Manager until 2021. Şebnem then joined Etiya in 2021 as a Sales Account Manager and later became a Senior Account Manager at TELUS International in 2022. Currently, they are working at Etiya as a Business Development Manager.

Şebnem M. attended Afyon Kocatepe University from 1994 to 1998, where they studied Economics and Administrative Sciences. Şebnem also attended Dikili Lisesi, although the specific dates and field of study are unknown. In terms of additional certifications, they obtained the Professional Scrum Product Owner™ I (PSPO I) certification from Scrum.org in September 2021, the Professional Scrum Master™ I (PSM I) certification in April 2021, and the Scrum Master Certified (SMC) certification in April 2021.