Serkan Gözkaya

Serkan Gözkaya has a diverse work experience spanning multiple industries. Serkan began their career as an Engineering Intern at Grup Ofis Marka Patent in 2013. In 2017, they interned as an Engineer at TürkTraktör and Serdar Plastik Sanayi ve Ticaret A.Ş. The following year, in 2018, they worked as a Sales Engineer at IMCA (Electronics and Mechanics) before co-founding a family-owned business where they served as the IT Responsible. In 2019, Serkan joined Etiya as a Product Management Specialist, eventually transitioning to the role of Senior Product Management Specialist in August 2021.

Serkan Gözkaya completed their Bachelor of Science (BS) degree in Mechanical Engineering from TOBB Ekonomi ve Teknoloji Üniversitesi, spanning from 2010 to 2017. Before that, they attended TED Ankara Koleji from 1999 to 2010, but no specific degree or field of study information is available for this period. Additionally, Serkan has obtained several certifications, including Customer Centricity Foundation Level and Open Digital Frameworx Foundation Level from TM Forum in August 2022. Serkan obtained certifications such as CBAP International Business Analysis, IIBA International Business Analysis Techniques, and User Experience (UX) Design from BlueMark Academy in 2020 and TM Forum certifications including AI in Telecoms Overview, Business Development Manager, Information Framework (SID) Foundation Level, Platform Development Manager, TM Forum Open API Foundation Level, Business Process Framework (eTOM) Foundational Level, and Frameworx Foundation Level in 2020 and 2022 respectively.