James McCracken

James McCracken is a seasoned operations professional with extensive experience in the hospitality industry. Currently serving as Head of Operations at ETM Group London since February 2019, James has progressed from Junior Operations Manager to Operations Manager within the same organization. Prior to their tenure at ETM Group, James worked as an Account Manager at Absolute Taste and held General Manager positions at Novus and Revolution Bars Group PLC. James's career began at Novus Leisure, where roles included Assistant General Manager and Duty Manager across multiple establishments. James has a proven track record of leadership and operational management in various high-profile venues.