Larissa T.

Larissa T. is an experienced professional with a strong background in product insights and technical support, currently serving as a Product Insights Manager at Etsy since March 2016. In previous roles at Etsy, Larissa managed technical support teams, investigated technical issues, and collaborated with product teams to enhance user experience. With additional experience in customer service from Whole Foods Market and various support positions in organizations such as Ukrainian Federal Credit Union and Montserrat College of Art, Larissa has developed excellent problem-solving, communication, and management skills. Larissa holds a Master of Professional Studies in UX Design from Maryland Institute College of Art and a Bachelor of Fine Arts in Printmaking from Montserrat College of Art, alongside an Associate of Science in Fine Arts from Hudson Valley Community College.