Raymond Parker is a seasoned professional with extensive experience in business analysis and customer service management. Currently serving as a Senior Business Analyst and Supervisor of Customer Service at Eugene Water & Electric Board since November 2015, Raymond has previously held significant roles at Symantec Corporation from 2005 to June 2015, including Senior Manager positions in Global Tier 2 Support, Consulting Services, and Business Critical Services, where responsibilities ranged from managing large global teams to overseeing multi-million dollar consulting operations. Earlier in the career at Sage, Raymond managed partner training programs for ACT! Certified Consultants. Raymond holds a Bachelor of Arts degree in English Language and Literature from California State University-Sacramento.
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