Hilde Cardon

Hilde Cardon is an experienced IT professional currently serving as the Head of IT Infrastructure Operations Section at EUROCONTROL since September 2005, with expertise in Service Management and IT Business Relationship Management. Previously held positions include Deputy Head of IT Infrastructure Operations and Service Delivery Manager/Project Manager, focusing on IT Operations and Continuous Improvement of Windows platforms within Eurocontrol DNM. Prior to EUROCONTROL, Hilde worked as a System Engineer at Rijksdienst voor Pensioenen and Erasmushogeschool, and as a System Administrator at EPAS. The educational background includes a degree from HOGENT, certifications in Project Management, ITIL, and advanced management training from Vlerick Business School and Management Centre Europe.