Andréa G. has a diverse work experience spanning several industries. Andréa most recently worked at EVBox as the IT Services and Support Manager, where they managed and built the Services and Support Departments in North America. In this role, they set up new service introductions and implemented IT Support Engineering best practices. Prior to EVBox, Andréa worked at Pharma Logistics as an IT Sr. QA Business Analyst. Andréa also held the position of IT Sr. Business Analyst at BrandSafway Group, where they served as a subject matter expert in the company's primary internal tracking system. Andréa has also held various roles at Stericycle, including IS Business Analysis Manager, IS Quality Assurance Manager, IS Quality Assurance Supervisor, and IS Quality Assurance Analyst. Throughout their tenure at Stericycle, they were responsible for managing day-to-day operations, implementing test strategies, and ensuring the quality of the company's software solutions. Before Stericycle, Andréa worked at ASAP Software as the Manager of Licensing Operations, at Woodard as a Supervisor in Customer Service, and at W.W. Grainger as a Lead Customer Service Specialist. Andréa has demonstrated their expertise in IT services, support, quality assurance, and business analysis throughout their career.
Andréa G. holds a Bachelor of Science (BS) degree in Social Sciences from Illinois State University. In addition, they obtained the ICAgile Certified Professional certification in March 2015. Other than this information, there is no further education history provided.
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