James Kraemer

James Kraemer has extensive experience in the field of contact center technology and customer service. James has held various leadership positions at companies such as Eventus Solutions Group, Customer Dynamics, Cisco, and Aon. With a background in managing cloud-based contact center solutions and customer experience programs, James has demonstrated expertise in implementing and optimizing technology platforms to enhance customer engagement. James holds a Bachelor of Science degree in Business Administration and Management from Sacred Heart University.