Erica Cagle

Erica Cagle is a dedicated Customer Success Manager at EverCommerce since June 2021, specializing in client implementation and onboarding. Erica's responsibilities include system setup, training coordination, account management, and creating instructional materials, along with contributing to product development. Prior to this role, Erica worked as a Licensed Insurance Agent, connecting clients with medical insurance options. Other professional experiences span positions in customer support and administration across various sectors, including financial technology and wellness services. Erica holds a QuickBooks Certificate in Accounting and an Associate of Arts in Communication, with additional training in decision-making and social media marketing.