Chris Norris is an accomplished professional with expertise in digital product management and marketing strategies. Currently serving as the Digital Self-Service Product Customer Experience Lead at Evergy since June 2018, Chris enhances digital engagement and customer satisfaction while optimizing operational efficiency. Previously, at Sprint for over a decade, Chris held roles such as Manager of eCommerce and Digital Analytics, leading a team that drove significant sales growth and improved site conversion. Other notable positions include Chief of Staff for Senior Vice President of Consumer Sales, where strategic planning was executed for a revenue-generating business unit, and Consumer Marketing Manager, achieving high customer satisfaction scores. Chris also has a strong marketing background from roles in previous companies, driving substantial sales increases and developing successful branding initiatives. Chris holds a Bachelor of Science degree in Business from The University of Kansas.
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