Joely Lux

Joely Lux is an experienced operations leader currently serving as the Executive Director of Operations at TTEC since July 2023. Prior to this, Joely held the position of Senior Director of Operations at Everise from April 2019, having previously served as Director of Operations. Joely's background includes significant tenure at C3/CustomerContactChannels, Inc. from August 2011 to April 2019, where roles included Senior Operations Manager and Operations Manager, focusing on team management and client deliverables. Joely began the career as an Operations Manager at Aegis Global in 2010, demonstrating a strong commitment to high-performance team leadership and accountability in customer care operations.