Susanna Nieva

Susanna Nieva is a seasoned professional with a strong background in customer support and claims adjustment. Currently serving as a Customer Support Specialist II at Everlaw since May 2022, Susanna previously held roles at AmTrust Financial Services, Inc. as a Claims Adjuster II, managing a diverse portfolio of workers’ compensation claims and demonstrating expertise in investigative techniques. Earlier experience includes advocating for impactful community programs as a Community Programs Assistant at the University of California, Santa Cruz, where Susanna organized events for large audiences and led educational campaigns. Additionally, intern experience at Coastside Couture involved enhancing client wedding websites and vendor coordination. Susanna earned a Bachelor of Arts in Business Management Economics from the University of California, Santa Cruz, contributing to a solid foundation in business and managerial economics.