Imed Berraies is an experienced IT professional with a comprehensive background in service desk and technical support roles. Currently serving as Service Desk Manager at Evolve since January 2024, Imed has previously held the same position at Jisc for a brief period. Prior experience includes serving as Service Delivery Manager at San-iT Ltd and Support Team Leader at BCN Group Ltd, where Imed worked from 2019 to 2022. Imed's career began in technical support positions, including roles as IT Support Engineer at Extech.co.uk and Senior Technical Support Analyst at FIS. Imed obtained education from Cheadle and Marple Sixth Form College and Parrs Wood High School.
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