Ma. Milagros Catulang is a skilled professional with extensive experience in data quality management and customer support. Currently serving as a Training Coordinator and Metadata Labeling Specialist at eWorld Enterprise Solutions, Inc. since September 2020, responsibilities include reviewing and addressing data quality issues, analyzing statistical information, and preparing detailed reports. Previous roles include a CX Agent providing technical support for Safe Travels Hawaii, an Office Assistant at Crash Creative, a Dispatch Coordinator for Tow Choice, and various positions involving customer service and technical support in the outsourcing sector. Ma. Milagros holds degrees in Entrepreneurial Marketing and Marketing from Mindanao State University and Agusan Del Sur College, respectively, as well as a brief education in Science from Caraga State University. Proficient in Confluence, MS O365 Apps, and various data management tools, Ma. Milagros demonstrates a strong attention to detail and a commitment to delivering quality results.
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