Claudia Balby currently serves as Customer Success Director at Ex Libris, a position held since January 2016, where responsibilities have also included managing roles such as Director of Professional Services LATAM and Director of Consulting Services. Previously, Claudia Balby was the Director of Key Projects at Ex Libris. Between 1996 and 2000, Claudia Balby was the Director of Libraries at Universidade São Marcos.
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