Jeannette McWay is a seasoned professional with extensive experience in customer success, asset management, and operational performance within the real estate and financial services sectors. Currently serving as a Customer Success Manager at Exceleras, LLC since July 2022, Jeannette autonomously manages client experiences and assists in the sales process. Prior roles include REO & Property Preservation Asset Manager at First United Bank and Servicing Program Manager at Rushmore Loan Management Services, where Jeannette optimized operations and ensured compliance with investor guidelines. Jeannette's career also includes management positions at Dakota Asset Services, EQUATOR®, Fannie Mae, and GMAC Rescap, demonstrating a consistent track record of leadership and effective team management in high-stakes environments.
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