Bethany Smyrk is a highly experienced professional in the hospitality sector, currently serving as Graduate Manager at Exclusive Collection since September 2022. Prior to this role, Bethany gained extensive practical experience at Wivenhoe House Hotel as a student, where comprehensive exposure to various departments enhanced understanding of inter-departmental communication. Experience at The Muddy Duck and The Somerville Hotel as a waitress fostered adaptability during the COVID period and strengthened customer service skills. Previous employment with British Airways as a Customer Service Agent further honed attention to detail and problem-solving abilities. Academic qualifications include an MSc in International Hospitality Management and a BA (Hons) in Hotel Management from the University of Essex.
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