Tracy Sedlak is a seasoned leader in customer success with over 20 years of experience in Sales and Sales Operations, currently serving as the Senior Vice President of Customer Success at Offerpad since July 2021. Tracy has a strong focus on enhancing customer experiences and building long-term relationships, demonstrated by leading a high-performing team dedicated to client success. Additionally, Tracy holds positions on the advisory board for Execs In The Know and membership at Chief, alongside previous roles as Vice President of CX Projects at Success Sciences, Inc., and a realtor at HomeSmart International. Tracy's extensive background includes key leadership positions at Club Med, where responsibilities involved overseeing contact center operations, architecting strategic partnerships, and driving performance results across North America. Educational qualifications include studies at The Wharton School and Arizona State University.
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