Ladonna Green

LaDonna Green has over 19 years of experience in customer service and order processing. Currently an Order Entry Representative and Warranty Replacement Coordinator at Exemplis Corporation since February 2004, LaDonna Green efficiently manages 30 to 70 warranty replacement requests daily, ensuring accuracy and timely deliveries by collaborating with Dealers, Sales Representatives, and Customers. Responsibilities also include resolving incorrect orders, creating procedural documentation for warranty requests, and assisting with orders on hold. Previously, LaDonna Green served as a Customer Service Specialist at Nordstrom Direct from August 2003 to February 2004, where duties involved processing and authorizing transactions, managing account inquiries, and resolving customer disputes.