Moussa Adam

Moussa Adam has a diverse work experience in the field of account management and technical support. Moussa started their career at IBM in 2015 as a Remote Technical Analyst, where they provided technical IT infrastructure resolution for Lenovo customers. Moussa was responsible for troubleshooting, creating tickets, and documenting work activities. In 2021, Moussa joined Exness as a Retail Account Manager, where they developed and maintained strong relationships with clients. Moussa also identified new business opportunities and answered client queries. Later, they transitioned to the role of Key Account Specialist at Exness in 2023. In this role, Moussa focused on developing strategies to improve client satisfaction and retention rates. Moussa also collaborated with other departments to ensure the smooth delivery of products and services.

Moussa Adam pursued their Bachelor of Business Administration (BBA) degree in Electric Commerce from the International Islamic University Malaysia, from 2009 to 2013. Additionally, they obtained the certification of Degreed Active Learner from Degreed in April 2023.