Plamena Zhelyazkova

Plamena Zhelyazkova is a seasoned professional with extensive experience in technical support and systems implementation. Currently serving as the Systems Implementation Team Manager at Experian since June 2021, Plamena has demonstrated strong leadership skills by effectively delegating tasks, setting deadlines, and motivating team members. Prior roles include Team Leader - Advanced Technical Support at GoDaddy, where responsibilities involved overseeing team performance and enhancing technical skills within the team, along with positions as Network Administrator and Technical Support Specialist. Plamena has also worked at Paragon Internet Group Ltd and various customer support roles in earlier career stages. Educational qualifications include a Bachelor’s Degree in Spanish Philology from Sofia University "St. Kliment Ohridski" and secondary education in Spanish and French from Maxim Gorki.