Duol D. Nhial has extensive experience in customer success management, currently serving as Team Lead and Customer Success Manager at Expert Institute since April 2021. Previous roles include Customer Success Manager for Enterprise & Strategic Accounts at Parcel Pending from March 2019 to April 2021, and Sr. Customer Success Manager at Case.one from February 2018 to February 2019. Duol's career in client services began at TalentSmart, where various positions included Manager of Client Services, Professional Services Consultant, and Professional Services Associate from June 2010 to February 2018. Duol D. Nhial holds a Bachelor of Arts degree in Industrial and Organizational Psychology from San Diego State University, completed in 2011.
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