Joel John

Joel John has 12 years of operations experience with consulting, project management & leadership capability in the US Residential Mortgage end-to-end operations. He has managed over 300 FTE for leading mortgage lenders including transition of complex pilot projects like Underwriting, Closing and Compliance Review. Currently, Joel manages service delivery for some of their large clients. Being an operations excellence focal, he has thorough understanding of operational challenges faced by mortgage lenders & is driven to improve services / processes through automation / workflow management to add value to service delivery.