John Fernandes

John Fernandes is currently a Business Analyst at Volvo Cars since April 2023 and at Explipro Group AB since February 2021. Previously, John served as Configuration Manager at Volvo Group from December 2021 to March 2023, overseeing applications for Volvo Trucks' Aftermarket division and leading process and project management improvements for agile teams. Prior to that, John worked as Care by Volvo Incident Manager at Volvo Cars, significantly enhancing knowledge management and fostering interdepartmental collaboration. John's early career included roles as a Software Consultant and Technical Support Engineer at e-Core, where excellence in customer service and solution delivery established John as a team leader. John holds a Bachelor's degree in Management Information Systems from Pontifícia Universidade Católica do Rio Grande do Sul, earned between 2015 and 2019.