Craig Philipp, MBA

Craig Philipp, MBA, has a diverse work experience spanning over two decades. Currently, they serve as a Senior Customer Success Manager at Explorium, where they work closely with clients to ensure their growth, renewal, and long-term success. Craig builds strong relationships with clients and conducts regular cadence calls to provide product updates and gather feedback.

Before joining Explorium, Craig worked at Replicant as a Senior Customer Success Manager. In this role, they owned customer accounts, defined success metrics, and proactively resolved issues using KPI dashboards.

Prior to Replicant, Craig held the position of Senior Enterprise Customer Success Manager at Domo, Inc. Here, they collaborated with account executives, identified value in Domo products, and developed lasting relationships with clients and delivery partners.

Earlier in their career, Craig worked at eBay as an Account Manager for eBay Motors P&A. Craig managed a significant book of business, achieving impressive growth rates.

Craig's work experience also includes positions at Softwise, where they served as a National Account Manager and Sales professional, and at 4Life Research as a Marketing Project Manager. Craig began their career at Ancestry.com as a Staffing Coordinator, Team Supervisor, and Quality Analyst.

Overall, Craig Philipp, MBA, brings extensive experience in customer success, account management, and relationship building to their role.

Craig Philipp, MBA, has a strong educational background in business and management. Craig earned their Master of Business Administration from Utah State University - Jon M. Huntsman School of Business from 2011 to 2013. Prior to that, they completed their Bachelor Degree in Business Management at Utah Valley University, where they studied from 2000 to 2004. Craig also holds an Associate of Applied Science in General Studies, which they obtained from UVU from 2000 to 2002. Craig Philipp graduated from Mountain View High School in 1997 with a GED.