Craig Bisley

Craig Bisley currently serves as a Client Service Architect and Team Lead at Exponential-e since July 2016, where responsibilities include overseeing operational and financial performance for client services and managing effective communication and project deliverables. Previously, Craig held roles including IT Business Partner Manager and Senior IT Business Partner at Markerstudy Insurance, and served as Head of Service Management and Head of Business Transformation at Virgin Media Business, where notable achievements included implementing business NPS plans and managing significant revenue protection. Craig also volunteered at the London 2012 Olympics with Swiss Timing/Omega, and worked as a Business Service Manager at Virgin Media Business, focusing on service improvement and customer satisfaction.