Claire White has extensive experience in the field of user experience design and information architecture. Claire is currently working as the Lead Product Designer at Exscientia, where they have been responsible for building a user-centered design discipline within a rapidly scaling AI Tech company. Claire'sachievements in the last 12 months include hiring a high-performing team, creating a product design vision, mentoring and coaching team members, and establishing partnerships with key stakeholders.
Prior to their current role, Claire worked as a User Experience Lead at Quest Software, where they led the redesign of an enterprise on-premise B2B Identity Access Management solution. Claire also delivered a responsive user interface for a self-service password management solution.
Before Quest Software, Claire was a User Experience Lead at Kingfisher plc, where they led a team of UX consultants and delivered customer journey maps for improving operational efficiency. Claire also worked as a User Experience Architect at B&Q, where they focused on increasing conversion rates through the development of new features.
Claire's earlier experiences include roles as a User Experience Consultant at LV= and WPP, where they worked on projects for clients such as Grant Thornton, HSBC, and Marks and Spencer. Claire also worked as an Information Architect and Web Business Analyst at Capita, where they conducted usability tests and requirements engineering for website features.
Claire began their career as a Web Editor at Macmillan Education, managing the design and editorial operation of an educational resource website. Claire also worked as a Tutor in English for Academic Purposes at the University of Southampton and as a Language Instructor at Westgate Japan.
Overall, Claire White's work experience demonstrates their expertise in user experience design, information architecture, and project management.
Claire White obtained a BA QTS degree in Education and IT from Bath Spa University, which they attended from 1997 to 2001. Claire then pursued an MA degree in Applied Linguistics for English Language Teaching at the University of Southampton from 2001 to 2002. In addition to their degrees, Claire also obtained certifications in Requirements Engineering for Business Analysis from AssistKD in 2009 and Scrum Product Owner Certified (SPOC) from Skills Matter in 2009.
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