Reena Joy Galecio is an experienced professional in customer service and project management with a diverse background spanning over a decade. Currently serving as a Virtual Assistant at Extend Your Team since April 2022, Reena has previously held significant roles at PayPal as a Subject Matter Expert, where responsibilities included providing support and coaching to agents, and at American Express as a Team Captain, overseeing team performance and operations. Reena's experience also includes fraud analysis and project management at ADP, focusing on client open enrollment processes, as well as customer service roles at Sykes and TELUS International Philippines. Reena holds a Bachelor of Secondary Education in Science from Northwest Samar State University.
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