James Johnson

James Johnson is an experienced Network Operations Manager currently working at DAS since February 2023, specializing in customer relations, conflict management, SLA adherence, and process enhancements. Previously, James held the Network Operations Manager position at ExteNet Systems, overseeing network operations for the northeast region of the United States and leading a team managing regional outage restorations, successfully reducing costs through a significant project. Prior roles include Sr. NOC Engineer at Motorola Solutions and Customer Care Lead at G&MK Enterprises, with earlier experience as Lead Supervisor and Sergeant.