Robert Buncic

Robert Buncic has a diverse range of work experience spanning over two decades. Robert'smost recent role is as the Director of Customer Support at Exym, a position they have held since March 2022. Prior to this, they worked at Fiserv for four years as the Manager of Client Support Level II. In this role, they led and engaged multiple client teams, ensuring efficient problem resolution and adherence to service levels.

Before joining Fiserv, Robert was a Tier 3 Technical Support Supervisor at Charter Communications for seven years. Robert managed a team of support agents, resolving escalated customer care and technical issues while providing coaching and training to team members.

Robert also has experience in the financial industry. Robert was a Trader/Brokerage Operations Specialist at Allstate Financial for six years, where they managed broker operations and executed trades, achieving significant time savings through the creation of a streamlined trade ticket form. Additionally, they worked as a Financial Advisor at UBS for two years, where they developed a loyal client base and assisted in developing long-term financial strategies.

Robert Buncic has a Bachelor's Degree in Business Management from Doane University. Robert also pursued further education at Doane University and obtained an MBA with a specialization in Business Management and Project Management. Additionally, they have a certification as a Certified Scrum Master (CSM) from the Scrum Alliance.