Jessica Denen, COE, has extensive experience in clinic administration and customer service, currently serving as a Clinic Administration Generalist at Eye Specialists of Indiana since October 2012. Responsibilities at Eye Specialists include management roles focusing on growth goals, premium sales services, clinic efficiencies, patient education, and collaboration with marketing and public relations for branding and referral networking. Jessica also works as a part-time Consultant, concentrating on co-management and compliance. Prior roles include Global Customer Service Manager at Helmer Scientific, where oversight of the customer service department and policy modifications were key responsibilities, and Prolia Customer Service Specialist at Amgen, focusing on supporting users of the Prolia treatment. Jessica began professional career as a Substitute Teacher and basketball coach at Washington Court House City Schools after graduating with a Bachelor's degree in Sociology from Shawnee State University in 2011.
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