Octavia Allen is an accomplished professional with extensive experience in customer care and student loan management. Currently serving as Assistant Manager at F. H. Cann & Associates, Inc., Octavia excels as a Student Loan Supervisor, achieving over 1.2 million in rehabilitation setups personally and overseeing the training and onboarding of new hires. Additionally, Octavia has held roles as Customer Care Supervisor and Call Center Supervisor at Spectrum and previously managed collections within the student loan sector at NCO Financial Systems from April 2005 to November 2015.
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