Tara Duke

Tara Duke currently serves as Customer Support Manager at Facilisgroup since February 2020, overseeing front-line support staff and managing client interactions through various communication channels. Responsibilities include enhancing service delivery, monitoring performance metrics, and ensuring team skill development. Previously, Tara held supervisory and leadership roles at Verizon from 2003 to 2019, focusing on employee performance, coaching, and operational management. Tara holds a Bachelor of Business Administration and an Associate's Degree from Strayer University.