Bethany Kono is a hospitality professional with extensive experience in sales and guest relations. Currently serving as a Group Sales Manager and Executive Meetings Manager at Fairmont Century Plaza since August 2021, Kono is part of the re-opening team. Prior to this role, Kono was a member of the opening team at InterContinental Los Angeles Downtown, focusing on guest relations from May 2017 to August 2021. Earlier experience includes positions as a Front Desk Agent and Kitchen Operations Assistant at Ayres Hotels, where responsibilities involved guest check-in and kitchen maintenance. Kono began a career in hospitality as a Front Desk Assistant at Oasis Vegetable Exchange, demonstrating customer service skills and organization. Kono holds a degree in Hospitality Management, Hotel Management from California State Polytechnic University-Pomona, earned in 2017.
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