Christy C.

Christy C. is a finance specialist at Family Support Services since March 2021 and has concurrently served as a data management specialist at Eckerd Connects since November 2019. Previously, Christy worked at Charter Communications in regional operations from February 2017 to November 2019, where effective monitoring of service interruptions and proactive triage played key roles in minimizing customer impact. Christy has an extensive background with Bright House Networks from June 2005 to February 2017, progressing through various roles including field support services lead/trainer, event operations coordinator, and field support representative II. Significant contributions include enhancing outage management, developing training programs that improved new hire productivity by 60%, and creating process improvement documentation. Christy holds a degree in Christian Leadership & Management from Liberty University and is pursuing an Associate's degree in Broadband Leadership.