Charmane Bethune

Charmane Bethune, CSM, currently serves as a Customer Service Manager and Project Manager at Fandango, where responsibilities include leading an offshore development team to deliver software solutions, managing project scheduling, budgeting, and resource needs. In addition to project management, Charmane leads customer service operations by addressing escalations, identifying trends for resolution, and enhancing the overall customer experience. As Operations Manager at The Suites by Christopher Styles, Charmane oversees daily operations and develops employee policies. Previous experience includes strategic social media marketing and customer service management at Christopher Styles Barber Spa, along with a development internship at Los Angeles Team Mentoring, Inc. Charmane holds a Bachelor of Arts in Sociology from California State University, Northridge and is pursuing a Graduate Certificate in Project Management at Colorado State University Global.