Shelly Young

Shelly Young is an experienced Program Manager at Faneuil Inc since September 2013, where responsibilities include leading organizational growth from 500,000 to over 1,000,000 accounts and facilitating effective team collaboration through management meetings. Previous roles include Call Center and Corporate Sales Manager at Unique Travel Concepts, where Shelly implemented call scripts and training manuals, and Vice President of Sales, overseeing annual and monthly sales objectives. Roles also include Operations Manager at Goal Financial, managing a team in credit operations, and Loan Operations Manager at College Loan Corporation, managing a customer service team of 35. Early career experience includes directing operations at Wildlife Education and managing document operations at GMAC Mortgage and Wells Fargo Bank, focusing on compliance and project management. Shelly holds a Bachelor of Science degree in Political Science with a minor in Business Administration from the University of Idaho.