Jessica Arcita

Jessica Arcita has a diverse work experience spanning several companies. Jessica started their career as an IT intern at KMC MAG Group, Inc in 2013, where they gained experience in troubleshooting hardware and software issues, creating LAN cables, and configuring IP phones. In 2014, they worked as an IT Technical Assistant at NABl Computer Systems, where their responsibilities included providing technical support to clients, administering Windows and Linux servers, and managing network connectivity. From 2015 to 2020, Jessica worked at EMAPTA Offshore Staffing as an Office365Migration Specialist and IT Technical Consultant, focusing on email migration, software installation and configuration, and providing support for Office365 users. In 2020, they joined Gravitas Software and Service Solution Inc. as a Junior System Administrator, specializing in Office 365 support. Most recently, Jessica worked at Far Out Solutions as a Technical Support Specialist and IT Team Leader, managing a team for helpdesk support and an Azure migration project. Jessica'sresponsibilities included guiding team members, assisting with ticket escalation, and providing technical assistance for computer hardware, software, and Microsoft Office applications.

Jessica Arcita attended the Technological University of the Philippines from 2010 to 2014, where they pursued a degree in Computer Engineering Technology. Jessica'sfield of study included topics such as computer hardware, software and networking, microprocessor, and programming.

Later, in 2019, they returned to the Technological University of the Philippines and completed a Bachelor of Technology (BTech) in Information Technology. Further details about the specific field of study during this period are not provided.