Jennifer Iverson is an experienced customer service professional with a strong background in managing client relationships and ensuring exceptional service. Currently serving as a Customer Service Representative at Faribault Foods, Inc. since July 2016, Jennifer oversees multiple customer accounts, facilitating order processes and coordinating with various departments to address customer needs. Prior to this role, Jennifer was a Customer Account Manager at All Flex Flexible Circuits & Heaters from January 2007 to May 2016, where responsibilities included managing customer accounts, handling inquiries and complaints, and collaborating with production and quality managers. Jennifer holds an Associate of Applied Science (A.A.S.) degree in Information Technology from Kaplan University, along with certificates in LEAN Systems Training and Exceptional Customer Service.
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