Praveen Joseph

Praveen Joseph is a seasoned professional with extensive experience in operations, customer service, and logistics. Currently serving as the Head of Horeca Operations Ecommerce and Customer Services at Farzana, since May 2023, Praveen develops and implements operational strategies to enhance efficiency and productivity. Prior to this role, Praveen was the Customer Services Manager at Barakat Group of Companies, overseeing B2B operations from November 2020 to June 2023. Additional experience includes managing operations and logistics at All Things Mochi, serving as a Customer Service Specialist at Aramex, and holding various customer service roles in the airline industry, including positions at Cathay Pacific Airways and Jet Airways. Praveen holds a diploma in Hotel Management and Catering Technology, a BSc in Hospitality Management, and certifications in Logistics and Supply Chain Management and Food Safety.