Jing Chen

Jing Chen is the Head of Client Operations at FDJ Services, overseeing customer service, claim management, KYC, customer knowledge, and CRM projects. Prior to this role, Jing was a Senior Product Manager at FDJ and a B2C Product Manager at TotalEnergies. With a background in e-business and management, wireless networks, and electrical engineering, Jing has a strong foundation for developing and managing innovative digital products and driving business strategies.