Emmett Jones

Senior Customer Success Manager at Federato

Emmett Jones is a seasoned professional with extensive experience in customer success and business development. Currently serving as a Senior Customer Success Manager at Federato since November 2024, Emmett previously held various senior roles at Vanta from February 2021 to November 2024, including Senior Customer Success Manager for Enterprise and Senior Account Manager. Earlier career highlights include positions at Intersection Co. as an Account Executive and at Managed by Q, where Emmett contributed to workplace management solutions. Emmett also worked as a Consultant at The Difference Card, specializing in cost-effective health plans, and held multiple roles at Mainstay / My25 from April 2013 to May 2018, focusing on business development. Emmett began the professional journey at Coyote Logistics in business development and national account management. Educational credentials include a Bachelor of Arts in Communication and Spanish from Denison University, earned in 2011.

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