Zafirah Zainal

Zafirah Zainal is a skilled professional with extensive experience in various administrative and customer service roles. Currently serving as a Human Resources Administrative Assistant at Feruni Ceramiche Sdn Bhd since September 2017, Zafirah is responsible for maintaining workplace facilities and arranging travel for employees. Previous experience includes positions as a Receptionist/Admin Support at Feruni Ceramiche, where duties involved managing phone communications and coordinating appointments, and as a Sales Assistant at Al-Ikhsan Sports Sdn Bhd, where inventory management and sales reporting were key responsibilities. Zafirah also completed internships at ACAPELLA SUITES & HOTEL and Telekom Malaysia, focusing on guest services and customer relations. Educational qualifications include a Bachelor of Arts in Tourism Management from Management and Science University and Kaplan College, both completed between 2015 and 2017.