Kim Betts

Kim Betts has a diverse work experience spanning over a decade. Kim began their career as a Project Manager at Smart Technologies of Atlanta, where they managed contracts related to surveillance, access control, fire systems, and security systems. Kim then moved on to work as an Information Management Specialist at General Dynamics Information Technology, providing Tier II desktop support and serving as a System Administrator enforcing security policies.

Kim then worked at several companies as a Video Teleconferencing (VTC) Engineer, including ITT, Exelis, Rockwell Collins, C3EL Engineering & Logistics, BAE Systems, CSRA Inc, and FGS, LLC. In these roles, they designed, developed, and installed audio, video, and data conferencing solutions using components such as Crestron, AMX, Extron, and Vbrick. Kim also engaged in user, system, and support requirements to provide design and recommendations for AV systems.

Additionally, Kim has experience as a Helpdesk Analyst at SAIC, where they acted as a single point of contact for IT issues and queries. Kim also maintained an Asset Database and tracked changes.

Throughout their career, Kim has showcased skills in installation, troubleshooting, repair, maintenance, and training related to various technological equipment and systems.

Kim Betts has a diverse education history spanning several years. Kim obtained their Master's Degree in Information Technology - Management from Western Governors University, with their studies taking place from 2017 to 2019. Prior to that, they completed their Bachelor's Degree in Business Management at Ashworth College from 2013 to 2014. Before that, they earned their Associate's Degree in Computer Information Systems from Ashworth College, studying from 2012 to 2013.

In 1990 to 1992, Kim Betts attended Salt Lake Community College and received a Certificate of Completion in Airframe Mechanics and Aircraft Maintenance Technology/Technician.

Kim also completed high school at Hattiesburg High School, finishing in 1985 and focusing on Electronics.

In addition to their formal education, Kim Betts has obtained several certifications. Kim obtained the ITIL Foundation certification from EXIN in December 2014. In January 2015, they acquired certifications in Certified Network Associate (CCNA) Security from Cisco and CompTia Security+ CE from CompTIA. Kim also obtained the Cisco Certified Network Associate (CCNA) Switching and Routing certification from Cisco in December 2014. Furthermore, they obtained the Microsoft Specialist Windows 7 Configuring certification and the Microsoft Specialist Windows 7 Enterprise Desktop Administrator certification from Microsoft in December 2015. Lastly, they acquired the Polycom VCE (Videoconferencing Certified Engineer) certification from Polycom in December 2014.