Jordan Crotty

Director, Business Resiliency & IT Risk at FHLBanks Office of Finance

Jordan Crotty has extensive experience in business continuity, IT risk management, and crisis management. They have worked in various roles with different companies.

At FHLBanks Office of Finance, Crotty served as the Director of Business Resiliency & IT Risk. They were responsible for designing and scaling the Business Continuity Program and leading the organization's crisis management team during the COVID-19 pandemic.

Prior to that, Crotty worked as a Senior Manager at the same company, where they led the technical risk assessment of the LIBOR transition plan and collaborated with IT leadership to enhance disaster recovery capabilities.

Before joining FHLBanks, Crotty worked as a Manager at Online Resources Corporation, where they created and developed the Business Continuity and Disaster Recovery Program.

They also had experience as a Consultant at Eagle Rock, Ltd., where they served as a program manager for business continuity at a global bank.

Crotty's earliest work experience was as a Consultant at CGI. They consulted on projects involving system conversions, implementation of financial systems, and network monitoring.

Overall, Crotty has a strong background in business continuity, IT risk management, and crisis management, with a focus on enhancing resilience and ensuring operational continuity during disruptions.

Jordan Crotty holds a Master of Science (MS) degree in Continuity, Security, and Risk Management obtained from Boston University. This degree was earned from 2009 to 2011. Prior to that, Crotty completed a Bachelor of Business Administration (BBA) degree in Computer Information Systems from James Madison University, attending from 2000 to 2004.

Additionally, Jordan Crotty has obtained the Master Business Continuity Professional (MBCP) certification from DRI International (Disaster Recovery Institute) in January 2021.

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